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Terms & Conditions

Returns & Exchanges

Return Policy for Mail Orders:

If you provide an incorrect or invalid address during checkout, the package will be redirected and may be lost. This is because the return address we use is randomly generated. Please ensure that you accurately enter your complete address. We will not compensate for any errors in the address provided. Kindly understand that we are not responsible for packages being rerouted.

We will not exchange or refund any products that have been opened OR have been used. Thank you for your understanding and support.

For E-transfer Payments:

Any excess amount deposited for an order, whether intentional or not, will be credited back to you.

Payments made without prior notification from us are not our responsibility and will not be refunded.

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